Yes we do! To obtain a gift voucher simply email firstname.lastname@example.org and confirm the location and the amount you would like £50, £100 or £200
St Giles House
Wimborne St. Giles
If you can’t find the answer you’re looking for below, ask us a question on our Live Chat (you’ll find it at the bottom of your screen) or email us at email@example.com and we’ll get back to you as soon as we can.
If things change and we’re unable to go ahead, you’re contacted by NHS Test and Trace and told to self-isolate, or you test positive for Covid-19 you’ll be able to get a refund for your booking. Please see our terms and conditions for full details.
You can secure your holiday now with a 30% deposit. The remaining balance will then be taken automatically on 30th June.
Have a read of our terms and conditions for more details.
You can check in from 3pm, and check out is at 10am. If you need to check in after 7pm, it’s no problem but please let us know.
Yes they are, but clean portaloos not scary ones! Your private portaloo will be located alongside your tent. All portaloos come with hand sanitizer and a chemical flush. We also have handwashing sinks across the campsite.
We are using portable shower blocks, which you may have seen in Glamping campsites at UK festivals. Your shower will have hot water, and space to get changed.
All of our showers will be cleaned regularly and meet Covid-19 guidelines.
Yes we do! You can choose from a group of 2, 3 or 4 tents. To make sure your tents are next to each other, please select the relevant group size at check out. Please note, we can only accept group bookings for the same tent types. For instance, we are unable to group a Standard and a Classic bell tent in the same group.
If you book individually we’ll do our very best to put you in tents near each other, but we can’t guarantee it.
At the moment, due to current UK Gov guidelines we can’t accept groups larger than 6 people.
As we’re in a lovely rural setting, phone signal is limited. However, guests can take advantage of our wi-fi hubs available across the site, if you don’t fancy a digital detox.
We’re afraid not – all cars must be parked in our car park.
Yes, you can! Dogs are very welcome at Cloud Nine Glamping. You’ll be able to add a dog to your booking once payment has been taken for your tent. We do ask that you follow a the below rules:
Please note: all parents must be supervised by a responsible child
We have a number of camp kitchens across the campsite with washing up facilities, toasters and kettles.
Yes, there will be drinking water taps throughout the campsite and Luxury Bell Tents and Two Bedroom Luxury Bell Tents have their own water dispensers.
Guests are welcome to bring their own food and drink, including alcohol, for personal use.
BBQs and cooking stoves are allowed for personal use. Campfires are not allowed but some of our accommodation options come with firepits. Please ensure BBQs are raised to avoid burning our grass.
Please note, no stoves or BBQ’s are permitted to be used inside a tent.
Yes, we will have some fridges available where guests can keep milk and small items. These fridges are located centrally and not within your tent.
Our street food vendors will be serving breakfast, lunch and dinner from 8am – 9pm every day.
Download your printable Cloud Nine Packing list as a PDF here and begin planning your getaway.
Yes you can.
Sorry, we are a glamping only site. We don’t allow tents to be put up or offer camping pitches.
In order to ensure a relaxing stay for all of our guests, we’re not able to host stag or hen parties.